Welcome to Derek Pryde's Support Desk
If you have a question about my websites, products or services please ask it here. Replies will be emailed to you (you must use a valid email address), but you're best logging in here within 48 hours to view the reply (as many popular email providers are unreliable and are filtering & blocking emails).If you have encountered a problem accessing or downloading your purchases don't panic just open a ticket and I'll get you sorted out asap. In order to streamline support requests and better serve you, I utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. To reply to support emails you must login and add a message to the ticket.
Open A New TicketPlease provide as much detail as possible so I can best assist you. To update a previously submitted ticket, please use the form to the right.
Check Ticket StatusI provide archives and history of all your support requests complete with responses.